If you would like to join the sonic club its pretty simple just click here and you will be redirected to paypal once you’ve subscribed you will need to email us your sonic sound supply username so we can enable your account. You will also be sent an email each month with all of the special features.
Sign up to our mailing list.
We send out newsletters 2 to 3 times a month with the latest drum kits, freebies, contests, coupon codes and much more.
Yes we accept paypal for all purchases on our website. If you don’t have a paypal account you can checkout using all major credit and debit cards.
There are two ways to download your purchases. 1) Login and download your items under your accounts order history. 2) You will be sent an email after a successful purchase which will enable you to download your items instantly.
Yes, if you have any issues or problems with the website or downloading your purchase the fastest way to get a reply may be via the Frequently Asked Questions page. If you still can’t find an answer feel free to contact us via the contact page.
If you have an account on the old Sonic Sound Supply site then it will not be recognised on the new account unfortunately due to a platform change. You will be able to log back in to your old account and send us your points log so we can update your new account on this site.
AnswerYes it is.
AnswerPlease make sure that you follow below steps:
1/ Download the package from themeforest.net (the file is in zip format)
2/ Extract the file you've just downloaded.
3/ Find this file: ella-3.0.0-sections-ready.zip in the folder Ella Sections Ready 3.0.0, then you just need to upload ella-3.0.0-sections-ready.zip file to your Shopify store.
To save your time and reach our support quickly, please follow below steps:
1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members
2/ Capture screenshot or video for the issue you get.
3/ Specify which template and version you are using.
4/ Describe clearly how to reproduce the issue.
5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to email@example.com
Yes, we will assist you to install the template if needed
Yes, we do. Please send your customisation requests to firstname.lastname@example.org, we will give you our quote. Thank you.
Yes. You can turn on/off the animation in the Setting page.
Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,...).
Yes, we have a setting for you to switch between these two options: Display on Hover and Display on Click.
The theme package includes theme source, Photoshop design files, sample data and manual guide.
That is not a problem. You just need to modify the width/height ratio in theme settings.
Yes. Normally, the theme will resize images to a default size (based on your width/height ratio setting). We also have Crop setting if you don’t want to scale the image.
Yes, you can. You can also set image border colours.
Yes, you can. Just simply follow the instructions in our Manual Guide, you will be able to easily create a multi-level menu.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.